Contact Information Policy

At WoodenTimes, your satisfaction is our priority.
As an online clothing store, we’re here to make your shopping experience smooth, secure, and enjoyable.

How to Contact Us

• Email: info@Woodentimesclub.co

• Response Time: We respond to all customer inquiries within 24–48 business hours.

What to Include When Contacting Us

To help us assist you faster, please include:

• Your full name

• Your order number (if available)

• A clear description of your question, issue, or feedback

Support Methods

As an online-only store, we currently offer support via email.
We do not offer phone or live chat support at this time, so we can focus on responding to all inquiries thoroughly and efficiently.

Important Information

• Double-check your spam/junk folder if you do not see our reply within 48 hours.

• For questions about returns, refunds, or exchanges, please review our Refund & Return Policy first.

• Shipping questions? Check our Shipping Policy for estimated delivery times and tracking details.

Our Promise

At WoodenTimes, every message matters.
We’re committed to providing you with excellent customer service and helping you enjoy the timeless style you deserve.