Shipping policy
Shipping Policy
Thank you for shopping with WoodenTimes!
Here’s everything you need to know about how we get your order to you.
Processing Time
-
All orders are processed within 1–3 business days.
-
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and order size.
Estimated delivery times:
-
Domestic : 5–10 business days
Please note that delivery times are estimates and may vary depending on carrier delays or customs processing.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.
You can track your order directly through the carrier’s website.
Shipping Locations
We currently ship to Czech Republic only
Lost or Damaged Packages
WoodenTimes is not responsible for packages lost, stolen, or damaged in transit.
Please ensure your shipping address is accurate at checkout.
If an issue occurs, we recommend filing a claim with the carrier.
Customs, Duties, and Taxes (for International Orders)
Customers are responsible for any customs and import taxes that may apply.
We are not responsible for delays due to customs.
Questions About Shipping?
Please contact us at info@WoodenTimesClub.co if you have any questions or concerns.